Contact

Need assistance?

Our Helpdesk is a great place to start. You’ll find FAQs, support resources, and helpful details about the MOVE+ Pro and red light therapy.

If you don’t find what you need, reach out below. We usually respond within 24 hours, though it may take a little longer on weekends, holidays, or during busy times.

Email

CUSTOMER SUPPORT
Please email our support team at hello@kineon.io.

PRESS INQUIRIES
For US-based Press Inquiries please email kineon@jacktaylorpr.com
For UK-based Press Inquiries please email kineon@fittestpr.com

Live Chat

You can chat with our support team directly on live chat through our website.
Just press the live chat widget (blue chat bubble) at the bottom-right of your screen.

We are available between:
Monday - Friday: 09:00 AM - 05:00 PM GMT+1
Saturday - Sunday: 09:00 AM - 02:00 PM GMT+1

Alternatively, fill in this contact form here and we will get back to you.

Call

Kineon Support (USA): +1 470 541 1368
Kineon Support (UK):
+44 330 053 2568

We are available between:
Monday - Friday: 09:00 AM - 05:00 PM GMT+1
Saturday - Sunday: 09:00 AM - 02:00 PM GMT+1